TERMS & CONDITIONS

We are fully committed to ensuring customer satisfaction, and keeps your happiness our top priority. Each unit has been cared for by us to ensure its quality before being sent to you. However, if for any reason you are not satisfied with our product(s) please contact our customer immediately at muvaextensions@gmail.com.

PAYMENT

We accept all major credit cards as well as PayPal. As soon as you place an order online your credit card will be charged. Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address or if your order is flagged by our payment processor for any reason, you may be required to further verify your identity in order for us to authorize payment and approve your transaction. If this is required, a customer care team member will contact you after your order has been placed.

RETURNS & EXCHANGES

At this time all products and services are a final sale. Thank you for your understanding.

 

PROCESSING TIME

All orders are running on a 1-2 business day processing time and a 2-3 business day processing time during sale periods. Please note that weekends and holidays do not count as business days. Once your order is processed you will receive an email notification that it has been shipped. Once shipped, please allow 1-3 business days to receive your order (U.S. orders), or 3-10 days (international orders) without courier delays. You have up to 24 hours after placing your order to cancel your order. Cancellation requests submitted after 24 hours will not be granted. The 24-hour cancellation courtesy is not applicable during sale and promotion periods.

SHIPPING

ALL PACKAGES REQUIRE SIGNATURE CONFIRMATION

Please note that we are not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. We are unable to make any address updates once your order has begun processing or has already been shipped. Abandoned and refused packages will not be refunded.

All international orders must go through customs. Customs policies and procedures vary per country. It is the responsibility of the customer to pay any customs fees or duties required to receive your package. We will not mark packages as ‘gifts’ on customs forms.

 

POLICY CHANGES

Muvas Extensions, reserves the right at our discretion to make modifications to products, prices, policies and procedures. Please check this page regularly for changes.

PRIVACY POLICY

Here at Muvas Extensions we value our customers and their privacy. Our privacy policy is to respect and protect the privacy of all our customers. All personal information collected on and off this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used solely for the purpose of fulfilling your order and making improvements to the customer shopping experience. If deemed necessary, supporting documentation may be required post-purchase to complete order fulfillment. This includes, but is not limited to PII (Personal Identifying Information.)

LIMITATION OF LIABILITY

Muvas Extensions, does not accept liability beyond the solutions set forth herein, including any liability for products not being in-stock for, or the provision of services and support. Muvas Extensions will not be accountable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Muvas Extensions is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Muvas Extensions is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of services under this agreement.

COPYRIGHTS, TRADEMARKS AND CONTENT

The entire content published on this site, including but not limited to overall aesthetic, text, graphics, logos, images, video or code is copyrighted under copyright laws, and is the sole property of Muvas Extensions. Without obtaining our prior written consent, any use by you or other third parties, including but not limited to the reproduction, modification, redistribution, display or transmission of the content of this site is strictly prohibited/unauthorized and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law.

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